GPs
GP practices are open and there to help.
- When you contact your practice, a Care Navigator will ask you some questions. This is confidential and will help them to direct you to the right care
- You may be offered a telephone or video appointment, a quick and safe way to deal with many minor health problems
- Face-to-face appointments are available for patients who need to be seen in person
- You will be treated by the best member of the healthcare team to meet your needs
The process may differ slightly depending upon the arrangements at your practice.
If your GP surgery is closed, a recorded message will tell you who to contact.
If you are not registered with a GP, you can find and register with a GP practice here.
Before you make an appointment
Before you make an appointment to see your GP, think about what other services might be able to help you.
- Go to a pharmacy for advice and treatment for minor conditions that do not need a prescription – find your local pharmacy here
- Call NHS 111 if you have an urgent medical problem, but you’re not sure what to do
- Visit a sexual health service for testing for sexually transmitted infections and contraception advice
Have you tried an online consultation?
It’s a fast and convenient way to access GP services – simply fill out a form for help and advice for non-urgent problems.
You can also use it to request things like fit notes and repeat prescriptions.
Check your practice website for details.
