Updated: 9.1.24
Who will own my data once I submit it?
Knowsley Council, operating under the name of Knowsley Better Together.
Knowsley Better Together aims to bring together people, groups and organisations for the benefit of Knowsley and its residents.
Why do you need my information?
We may need and collect your information for the following:
Our contact forms will only ask for two required pieces of information – your name and your e-mail address – you can add a subject and message content as optional.
Contact form entries are then e-mailed to our Knowsley Better Together team admin, who will then contact you via e-mail about your query.
What allows you to use my information?
We ask for your consent.
Who will my information be shared with?
Your information is not shared with anyone outside of the Knowsley Better Together team.
If we do want to use anything you say for marketing purposes, our Knowsley Better Together team will instruct our Communications team (another team at Knowsley Council) to contact you and request your explicit consent for marketing purposes.
On our website, it will be clearly signposted where we need to ask your consent to use any of your information for marketing purposes – we will ask you to explicitly opt in.
Do I have to provide this information and what happens if I don’t?
We require your information in order to both enhance existing projects and start new projects that contribute to the Knowsley Better Together initiative.
With regards to your opinions on our website content and news content, we collect this information for purposes of understanding and improving based on feedback and analysis of that feedback.
You do have rights to your data, please see below.
How will my information be stored?
For more information about how this site uses Cookies, and to control your Cookie preferences, visit our Cookie Policy Page.
If a user visits our website, then a Google Analytics cookie is placed on their device. Please read more about Google Analytics Cookie Usage on Websites. This cookie gives us non-personally-identifying information such as language, country, city, browser, operating system, service provider, mobile operating system, mobile service provider and mobile screen resolution. Google Analytics also tells us how you found our website (e.g. through a search engine, referred from another website or social media) It also gives us important metrics about how specific content is performing. Your information is then stored on Google’s Google Analytics platform, not our website. Google has published the Google Privacy Policy, where you can read more.
As mentioned previously, your contact form responses are e-mailed directly to the Knowsley Better Together team admin. Noone outside of the team has access to that e-mail address.
Your information will not be used to make automated decisions about you.
Your data will not be transferred abroad.
What rights do I have when it comes to my data?
- The right to subject access – you have the right to see a copy of the personal data that the Council holds about you and find out what it is used for.
- The right to rectification – you have the right to ask the Council to correct or remove any inaccurate data that we hold about you.
- The right to erasure (right to be forgotten) you have the right to ask the Council to remove data that we hold about you.
- The right to restriction – you have the right to ask for your information to be restricted (locked down) on Council systems
- The right to data portability – you have the right to ask for your data to be transferred back to you or to a new provider at your request.
- The right to object – you have the right to ask the Council to stop using your personal data or to stop sending you marketing information, or complain about how your data is used.
- The right to prevent automated decision making – you have the right to ask the Council to stop using your data to make automated decisions about you or to stop profiling your behaviour. (where applicable)
To request a copy of your data or ask questions about how it is used, contact:
Data Protection Officer
Knowsley Council
Westmorland Road
Huyton
L36 9GL
What can I complain to if I’m unhappy about how my data is used?
You can complain directly to the council’s Data Protection Team by writing to:
Data Protection Officer
Knowsley Council
Westmorland Road
Huyton
L36 9GL
You also have the right to complain to the Information Commissioner’s Office using the following details:
The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 08456 30 60 60 or 01625 54 57 45
